Cool & Simple Privacy Policy

At Les surgelés Cool et Simple inc ., hereafter "Cool&Simple", we rigorously control the way person al information you give us is used and shared, and we appreciate your trust that we'll do so carefully and sensibly. This notice describes our privacy policy. By visiting, you're accepting the practices described in this Privacy Notice.

What personal information about customers does gather? The information we learn from customers helps us personalize and continually improve your experience at Here are the types of information we gather:

Information You Give Us: We receive and store any information you enter on our Website or give us in any other way. You can choose not to provide certain information, but you then might not be able to take advantage of many of our features. We use the information you provide for such purposes as responding to your requests, preparing personalized purchase suggestions, improving our boutiques , and communicating with you.

Automatic Information : We receive and store certain types of information whenever you interact with us. For example, like many Websites, we use cookies to obtain certain types of information when your browser accesses Examples of the information we collect and analyze include the Internet protocol (IP) address used to connect your computer to the Internet, browser type, version and time zone setting, etc.

Email Communications : To help us make emails more useful and interesting, we often receive a confirmation when you open email from Cool&Simple if your computer supports such capabilities

Information from Other Sources: We might receive information about you from other sources and add it to our account information (such as information provided by Cool&Simple representatives).

Does Cool&Simple share the information it receives? Information about our customers is an important part of our business, and we're not in the business of selling or trading it to others. We share customer information only as described below and with Cool&Simple subsidiaries, controls that are either subject to this Privacy Notice or follow practices at least as protective as those described in this Privacy Notice.

Business Transfers : As we continue to develop our business, we might sell or buy stores, subsidiaries, or business units. In such transactions, customer information is generally one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the customer consents otherwise). Also, in the unlikely event that Cool&Simple or substantially all of its assets are acquired, customer information of course will be one of the transferred assets.

Protection of Cool&Simple and Others : We release account and other personal information when we believe release is appropriate to comply with law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property, or security of Cool&Simple, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit-risk reduction. Obviously, however, this does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes in violation of the commitments set forth in this Privacy Notice.

With Your Consent : Other than as set out above, you'll receive notice when information about you might go to third parties, and you'll have an opportunity to choOur site may include third-party advertising and links to other Websites. We do not provide any personally identifiable customer information to these advertisers or third-party Web sites.

À propos des liens vers d’autres sites Internet : Il arrive que notre site propose des liens vers d’autres sites ou de la publicité émanant de publicitaires indépendants. Soyez assuré que nous ne leur communiquons aucune information personnelle qui pourrait leur permettre d’identifier nos clients.

Which choice do I have ? The "help" portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the Website of its manufacturer. Because cookies allow you to take advantage of some of's essential features, we recommend you leave them turned on.

Personal information control : Any personal information provided to or to be gathered by Les surgelés cool et simple inc. is controlled by Les surgelés cool et simple inc. located at: 5757 Chemin Saint-François, Ville Saint-Laurent, Quebec H4S 1B6

Conditions of Use, Notices, and Revisions : If you choose to visit, your visit and any dispute over privacy is subject to this Notice and our Conditions of use. If you have any concerns about privacy at, please contact us, and we'll answer your question. Our business changes constantly, and our Privacy Notice and the Conditions of use will also change. We may email periodic reminders of our notices and conditions. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

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